Refund policy
Refund Policy
Thank you for shopping with me! I strive to ensure that my customers are satisfied with their purchases. Please read my refund policy carefully to understand your rights and responsibilities regarding returns and refunds.
Physical Items
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Returns Window: Returns are accepted within 14 days of receipt of the item.
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Customer Responsibilities:
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The buyer is responsible for the return shipping costs.
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The buyer is also responsible for any loss in value if the item is not returned in its original condition.
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Shipping Costs: The original shipping cost is non-refundable.
Digital Items
Due to the nature of digital products, all sales are final. Once a digital item is downloaded, it cannot be returned or refunded.
Custom and Personalized Items
Custom or personalized items cannot be returned or refunded. These products are uniquely made for you and cannot be resold to others.
Need Assistance?
I am committed to providing excellent customer service. If you encounter any issues with your purchase, please do not hesitate to reach out to me. I will do my best to assist you and resolve any concerns.